Upgrade Recruitment

An award-winning design company is now looking for a Client Success Manager to join a busy team in South West London. You'll assist with day-to-day management of the client services team, focusing on customer satisfaction and acting as a primary point of contact between clients and the client success team. This is a permanent, in-office position offering a great salary of up to £45,000 plus benefits. This would be an ideal role for a proactive customer-focused professional who may have worked as a Senior Customer Service Executive and is now looking for their next step, or a professional with excellent leadership skills and the ability to engage with and resolve customer issues with a calm, solutions-focused and creative approach This is an immediate start permanent position based in a well-established and respected company based in South West London with a warm and welcoming team atmosphere, an excellent portfolio of existing high-value clients, a 'growth-first' approach to development, and excellent mentorship.